Customer Service Agent

NLT [New Living Translation] Romans 7:9 At one time I lived without understanding the law. But when I learned the command not to covet, for instance, the power of sin came to life, 10 and I died. So I discovered that the law’s commands, which were supposed to bring life, brought spiritual death instead. 11 Sin took advantage of those commands and deceived me; it used the commands to kill me. 12 But still, the law itself is holy, and its commands are holy and right and good.

I bet you’ve had the experience of speaking with a customer service agent at some point. Hopefully you weren’t speaking to me all those years ago when I was supposed to be a helpful assistant to a frustrated caller. The law is like a good customer service agent. That’s what came to my mind when I read this passage from Romans 7. There’s help available whose purpose is to supposed to solve a problem but a successful outcome depends on who you talk to.

My story is a perfect example of v11 “Sin took advantage of those commands and deceived me.” I answered the phone, I obeyed the rules of the job, I was concise and I was accurate in what I said. The end result having done everything that was required of me was I hung up from that call proud I had so politely put that caller in his place. “So I discovered [and so did that poor caller] that the law’s commands, which were supposed to bring life, brought spiritual death instead.”

The law is a really good customer service agent.  The right agent who gives concise and accurate help that’s all explained in the user manual [the Bible] can solve a lot of frustrating issues about operating a life in obedience to Christ.

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