Tag Archives: Law

Customer Service Agent

NLT [New Living Translation] Romans 7:9 At one time I lived without understanding the law. But when I learned the command not to covet, for instance, the power of sin came to life, 10 and I died. So I discovered that the law’s commands, which were supposed to bring life, brought spiritual death instead. 11 Sin took advantage of those commands and deceived me; it used the commands to kill me. 12 But still, the law itself is holy, and its commands are holy and right and good.

I bet you’ve had the experience of speaking with a customer service agent at some point. Hopefully you weren’t speaking to me all those years ago when I was supposed to be a helpful assistant to a frustrated caller. The law is like a good customer service agent. That’s what came to my mind when I read this passage from Romans 7. There’s help available whose purpose is to supposed to solve a problem but a successful outcome depends on who you talk to.

My story is a perfect example of v11 “Sin took advantage of those commands and deceived me.” I answered the phone, I obeyed the rules of the job, I was concise and I was accurate in what I said. The end result having done everything that was required of me was I hung up from that call proud I had so politely put that caller in his place. “So I discovered [and so did that poor caller] that the law’s commands, which were supposed to bring life, brought spiritual death instead.”

The law is a really good customer service agent.  The right agent who gives concise and accurate help that’s all explained in the user manual [the Bible] can solve a lot of frustrating issues about operating a life in obedience to Christ.

Obedience of the Heart

Romans 2:13 Hearing the law does not make people right with God. It is those who obey the law who will be right with him. 14 (Those who are not Jews do not have the law, but when they freely do what the law commands, they are the law for themselves. This is true even though they do not have the law. 15 They show that in their hearts they know what is right and wrong, just as the law commands. And they show this by their consciences. Sometimes their thoughts tell them they did wrong, and sometimes their thoughts tell them they did right.)

It was only when I pasted these three verses into my digital journal that I noticed the close parenthesis at the end and realized the enclosed explanation was twice as long as the sentence it was clarifying. That simple fact seemed like a Biblical object lesson for me to think about.

Being right with God is more complicated than just knowing what the law is. Obeying the law isn’t a matter of separating the have’s from the have not’s at all.  Instead, God makes a connection to what he’s written in the heart. “They [those who do not have the law] show that in their hearts they know what is right and wrong, just as the law commands.”

The object lesson: “Right with God” is the complicated relationship between being obedient to what the brain knows about the law and the obedience of the heart desiring to freely respond to it.